Frequently Asked
Answered.
Are VALORE watches authentic?+
Every piece is sourced directly from the manufacturer's workshop and ships with a numbered warranty card.
What warranty do I get?+
A full two-year manufacturer warranty covering movement and case defects.
How do I get my watch serviced?+
Contact us and we'll arrange servicing through our network in Switzerland, Japan or Germany.
How do I know my size?+
Case diameters are listed in millimetres on every product page. Reach out if you'd like a fit consultation.
What payment methods do you accept?+
All major cards (Visa, Mastercard, Amex) via encrypted checkout. Bank transfer available on request.
Do you ship worldwide?+
Yes — insured DHL / FedEx to 120+ countries. See the Shipping page for windows and rates.